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Job Benefit

  • Laptop
  • Insurance
  • Allowances
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Seniority Allowance
  • Annual Leave

Job Description

  • Collaborate with Marketing team for in-depth market & competitors research to assist winning strategy development.
  • Build annual business plan with detailed budget for different ecommerce platforms
  • Develop O2O strategic plan to constantly optimize traffic acquisition, conversion rate and  CLV (Customer lifetime value) over certain periods.
  • Develop digital plan and manage the execution to ensure cost effective and commercial goals of paid ads & SEO campaigns.
  • Lead the designing process of Automation Marketing flow and optimize conversion rate at each touchpoint  
  • Design and optimize UX/ UI according to customers’ insight and brand guideline
  • Constantly evaluation to identify potential and risk to proactively take actions on adjustment
  • Ensure effective SEO & paid ads by constantly updating, sharing guideline & policies with all stakeholders and overseeing the collaboration between team members and Marketing team in producing brand & product contents.
  • Work with agencies to develop SEO strategic plan (Keyword strategy & Link building strategy) to secure top position in Google search’s result
  • Develop related policies consisting of but not limited to: Exchange & Refund Policy, Delivery Policy, Privacy Policy…
  • Ensure current top payment methods are applicable to enhance user experience and conversion
  • Ensure all websites are legally registered with Ministry of Industry and Trade
  • Act as a key contact to work with Technical team/ vendor for all request from all internal departments, especially for sales/ orders/ inventory report extracting and product uploading/ listing…
  • Oversee the collaboration between team members and Merchandise team to ensure stock level at different ecommerce platforms.
  • Manage delivery agencies to achieve service level agreement & enhance customers experience.
  • Conduct training to Operation team to fulfill orders at different ecommerce platforms
  • Build and maintain excellent collaboration with affiliates, such as: AccessTrade, MasOffer, Adflex…
  • Build all related processes to ensure effective execution and collaboration
  • Ensue to recruit right team members in corresponding to business goals within budget. Build development plan for individual member with clear coaching and training plan.
  • Build and manage report systems to assist decision making process and strategy adjustment if necessary
  • Build and maintain good & professional relationship with all internal & external stakeholders
  • Ensure to achieve business goals within prescribed budget
  • Other assignments from Line Manager

Job Requirement

Functional knowledge & experience:

  • Experience at developing & managing execution of business plan, digital plan for different Ecommere platforms
  • Excellent at operating Ecommerce business including of: website, market place, mobile app...
  • Master of tracking tools (Google Analytic, Google Search Console, Heatmap…) and deep understanding of SEO, paid ads (FB, Google, Tiktok, Zalo, SEM on market place…) and CDP platforms (Insider/ Tresure Data/ Moengage…)
  • Education: Bachelor and above in Marketing/ Business
  • Experience: Minimum 5 years of experience as Ecom Manager - preferable with Health & Beauty & Non-food background/ Category management from well known Market Places, such as: Shopee, Lazada...
  • Language:  Advance English in writing and speaking
  • Office skills: Proficient in MS office
  • Attitude:

          + Hard working, Integrity, Creative, Can do attitude, Highly adaptive

          + Resourceful and able to work under high pressure

          + A great team member but able to work independently if required

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