Learning and Development Specialist

Plan & Management

• Work with brand (Look Kool, Kubo, go! WOW, Fashion, Come home and others coming brands) and Shared service (Logistics, Merchandise, Store Design & Brand Development, Finance) in developing training activities, initiatives and plan to deliver business needs
• Plan and manage effectively training budget
• Review and update training policy and procedures in line with updated requirements and practices
• Manage and coach the training team to deliver training activities effectively.

Training Activities

• Develop a training curriculum and annual training plan (including soft skills and English training for all levels) based on business needs and learning need analysis
• Manage to ensure effective training plan implementation, including review of program design & delivery, action plan follow up, evaluation, measurement, etc
• Provide training programs to support performance management, including performance system and process awareness, feedback & coaching training, etc
• Prepare and conduct training & follow up within required timeline.
• Coordinate in developing an in-house Trainer pool to deliver in-house programs
• Periodically review and update onboard program to enhance effective new hires orientation
• Develop a Learning Management System & Career Path to keep track and manage employee's growth and their learning & development journey from onboarding through ongoing development.
• E-learning Platform Management, develop learning contents and follow up activities on e-learning platform, keep it updated and interactive.
• Build training procedures, manual and policies to enhance training quality.
• Reporting and Analysis

Development Activities

• Coordinate in designing & delivering talent development solutions to different talent groups

Engagement activities

• Participate in HR projects which support enhancing company values, branding and engagement
• Develop and deliver the organization’s internal communication to promote employee satisfaction & increase levels of employee engagement.

Others

Participate in other assignments or projects as incurred from time to time that assgin by line manager.

Education: Bachelor’s Degree in appropriate field in Human Resource Management, Psychology, Hospitality, Economy or equivalent.

Seniority:

• At least 3 to 5 years in Training & Development or equivalent
• Preferably experienced employee specialized in retail management or equivalent

Language:  Vietnamese and English proficiency

Office skills: Highly computer literate with proficiency in MS Office, and related training design tools

Attitude:

• Proactive and open minded. Service mindset
• Hands on and can-do attitude
• Passionate about continuous learning