[Central Retail] L&D Executive

1. Planning, organizing the implementation of training programs and employee development programs:

- Conduct training needs for each individual, each department, each group of work within company to build a monthly/quarterly/yearly training plan in order of priority.

- Develop a system of training materials according to the training program framework.

- Propose and designing interactive activities for the classroom.

- Organize the implementation of training programs includes List of participants, budget estimation, training contract (if outsourced), training invitation, preparation of facilities, materials for the courses, payment procedures...

- Follow up training plan and execute according to the plan. Ensure training programs are carried out as planned.

- Design and digitize training materials and ensure the progress according to the class schedule.

- Design and delivery of training solutions for a group of potential candidates.

- Design lessons, materials, tests, and control training content before uploading to the E-learning system.

- Control courses and completion of courses/lessons required by each employee

2. Training evaluation:

- Design and develop a set of questionnaire and tests to evaluate the quality and results of the training program, thereby improving quality of training programs and employees’ experience.

- Support to build, monitor and improve the training procedure, be responsible for the implementation of the plan.

- Monitor and evaluate the performance of employees after completing the training program.

3. Employee Engagement and communication:

- Brainstorm ideas for programs, activities, and events to engage all employees of the company

- Plan, implement and ensure the effectiveness of employee engagement programs

- Bringing excitement, energy and passion to the employees

- Ensure the operation of internal communication by creating contents, designing posters, making video...

- Ensure the transmission of information across departments, to help employees understand all messages from the corporation.

- Catch the trend and create contents for all communications by writing, video making.

- Participate in other tasks or projects according to the plan assigned from the direct manager.

Functional knowledge & experience:

• At least 2 to 3 years in Training & Development or equivalent
• Preferably experienced employee specialized in retail management or equivalent

Functional skill:

• Current knowledge of effective training & development methods
• Good Presentation Skills
• Strong interpersonal and organizational skills
• Excellent English written and oral communication and translation skills
• Strong project management and process development skills
• Highly computer literate with proficiency in MS Office, and related training design tools
  Good consultative, organizing and influencing skills
• Confident & dynamic public speaker, able to communicate and interact effectively with all levels.
• Familiarity with e-learning platforms and practices

Other skills:

• Work well under high pressure and deadline oriented.
• Detail oriented, analytical, and inquisitive
• Ability to work independently and with others
• Extremely organized with strong time-management skill.
• Ability to demonstrate a skillset in communications/content development and fine arts/graphic design (AI, Photoshop, etc...)
• Highly computer literate with proficiency in MS Office, and related training design tools