[Central Retail] Learning & Development Specialist

Plan & Management

• Work with brand (Kubo, Fahion, Come Home and others coming brands) and Shared service (Logistics, Merchandise, Store Design & Brand Development, Finance) in developing training activities, initiatives and plan to deliver business needs
• Plan and manage effectively training budget
• Review and update training policy and procedures in line with updated requirements and practices
• Manage and coach the training team to deliver training activities effectively.

Training Activities

• Develop a training curriculum and annual training plan (including soft skills and English training for all levels) based on business needs and learning need analysis
• Manage to ensure effective training plan implementation, including review of program design & delivery, action plan follow up, evaluation, measurement, etc
• Provide training programs to support performance management, including performance system and process awareness, feedback & coaching training, etc
• Prepare and conduct training & follow up within required timeline.
• Coordinate in developing an in-house Trainer pool to deliver in-house programs
• Periodically review and update onboard program to enhance effective new hires orientation
• Develop a Learning Management System & Career Path to keep track and manage employee's growth and their learning & development journey from onboarding through ongoing development.
• E-learning Platform Management, develop learning contents and follow up activities on e-learning platform, keep it updated and interactive.
• Build training procedures, manual and policies to enhance training quality.
• Monthly reporting and Analysis

Development Activities

• Coordinate in designing & delivering talent development solutions to different talent groups

Employee Engagement activities

• Participate in HR projects which support enhancing company values, branding and engagement
• Develop and deliver the organization’s internal communication to promote employee satisfaction & increase levels of employee engagement.

Employer Branding

• Implement Employer Branding plan according to defined EVP to drive recruitment strategy to attract, engage, and onboard potential employees for Home&Entertainment
• Work with relevant stakeholders to create innovative, aspirational, and relevant content for our target audiences on different platforms (Linkedin, Facebook, Tiktok, etc.)
• Encourage employee to be the employee ambassador.
• Monitor performance indicators achieved from communication activities on social media platforms and propose ideas to accelerate outcome.
• Monthly reporting and Analysis
• Others
• Participate in other assignments or projects as incurred from time to time that assgin by line manager.

Functional knowledge & experience:

• At least 3 to 5 years in Training & Development or equivalent
• Preferably experienced employee specialized in retail management or equivalent

Functional skill:

• Current knowledge of effective training & development methods
• Good Presentation Skills
• Strong interpersonal and organizational skills
• Excellent English written and oral communication and translation skills
• Strong project management and process development skills
• Highly computer literate with proficiency in MS Office, and related training design tools
  Good consultative, organizing and influencing skills
• Confident & dynamic public speaker, able to communicate and interact effectively with all levels.
• Familiarity with e-learning platforms and practices

Other skills:

• Work well under high pressure and deadline oriented.
• Detail oriented, analytical, and inquisitive
• Ability to work independently and with others
• Extremely organized with strong time-management skill.